Employer Resource Center
Log in to view your organization’s plan(s) and members and make necessary updates.
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Important Note: To comply with new Vermont laws, we needed to make changes within the Employer Resource Center that affected the status of most members. Many members will currently reflect a 12/31/2024 termination date in the portal. If the member is to be active for the new plan year beginning on 01/01/2025, the information will update on that date. You do not need to take any action.
If you wish to verify which members of your organization will be active on 01/01/2025, you can change the “as of” date in your view within the portal. If you change the “as of” date to 01/01/2025, all members that should be active for the new plan year will appear.
Log in to the Employer Resource Center
Additional Employer Resources
Not registered For the Employer Resource Center?
Our secure Employer Resource Center (ERC) allows businesses enrolled in a Blue Cross plan to conveniently manage their health plan(s) and membership online, including:
- Adding new enrollments
- Adding and removing dependents
- Canceling coverage
- Verifying your plan membership and downloading a roster
- Updating employee/dependent demographics
- Ordering ID cards or print a temporary proof of coverage
- And much more
The role of Local Administrator is automatically assigned to the first individual registering for the business. The Local Administrator will add additional users within the organization.
Access is not immediate upon registration. Please allow up to three business days for your request to be reviewed. An email will be sent to the address provided during registration when your request is processed.
Frequently Asked Questions
Identify one benefits administrator from your group to register as the local administrator. This person will be able to add and remove additional members of the organization as users for the ERC. We recommend limiting the number of local administrator roles to those you want to have access to oversee the roles of others in the organization, though multiple local administrator roles are allowed.
If you are the first individual registering for your group you will be assigned the local administrator role. This means you will have access to all the standard features of the ERC (same access as the user role) plus the system administrator feature for setting up and overseeing all other users of the group. Typically, the local administrator role is assigned to one individual, though rights can be assigned to more than one person at the company.
Registration is for the local administrator role. Other roles will be added and assigned by the local administrator. If you are a user of the ERC but shouldn't be a local administrator we recommend reaching out to your current portal administrator.
Brokers will now have access to assist groups through our new Broker Resource Center (BRC). Additional details on this portal and registration can be found on the BRC page.
If you are enrolling an employee in your group coverage or making changes to your existing coverage, you can access the forms electronically by logging in to the Employer Resource Center above.
If you'd rather, you can submit request by completing the enrollment and change forms and sending completed forms to us by email, fax, or mail.